Virtual Live Receptionist Services
No matter the size of business or industry you’re in, CallmyOffice provides outstanding services at a fraction of hiring full time staff.
Take advantage of our superior technology, advanced phone system features and friendly virtual live receptionists. Our receptionists provide exceptional customer service and efficient call handling services to manage and grow your business.
Select from a wide variety of services custom designed to fit your budget. We’ll help assist managing your costs, enhance services and products to your customers.
Any Size. Any Industry. Call Answering Services. A Fraction of the Cost.
|• We Answer your Calls||• Live Receptionists|
|• Professional & Friendly||• Live Call Transferring & Forwarding|
|• Custom Greetings||• Call Screening|
|• Advanced Phone Features||• Customized Call Handling|
|• Receive Multiple Simultaneous Calls||• Voicemail & Text|
|• Superior Technology||• No Long Term Contracts|
|• Customizable Plans||• And many more…|
Virtual Live Receptionist Services
Live Call Answering
• Our friendly receptionists will answer your incoming calls with your custom greeting during business hours Monday – Friday (8:00 AM – 6:00 PM Pacific / 6:00 AM – 9:00 PM Eastern)
• For after business hours, weekends, holidays we offer a variety of automated options which your callers can get to you wherever you are – at no additional charges.
• We can provide callers with essential information about your business like hours of operation, directions to your office, description of our services, etc.
• We will ask callers how we can help them or whom they are looking for
• We take caller information and let you know who is on the line before transferring the call.
• Per your instructions we can send some callers like Telemarketers to voicemail or prevent other unwanted callers to get to you.
Live Call Transferring
• Live transfer your incoming calls to the appropriate person or department during business hours Monday – Friday (8:00 AM – 6:00 PM Pacific / 6:00 AM – 9:00 PM Eastern)
• After business hours we offer many automated options so your callers can reach you or any of your departments at no additional charge.
• Per your instructions we can take caller messages and forward it to you
• Callers can leave us a message for you and we will promptly forward the messages to you
• Phone Call – our receptionists can call and give you the message (only during business hours)
• Email – sending you the message to your email address
• Voicemail – messages left for you on your voicemail box will be sent to you via email as a .wav file
• Text – can be send to you via text to your mobile phone
Custom Call Handling
You can have a different custom call forwarding and routing instructions for each voicemail extensions we provide to you to meet your specific needs.
• With our advanced Auto Attendant feature, you’ll never miss another important call.
• Send your calls anywhere and anytime
• Each person in your company can set their own personalized call instructions and routing
• Welcome callers with a custom company greeting
• Announce employee or department extensions to allow callers to select the appropriate extension
• Callers will hear Press 1 for Sales, Press 2 for Customer Services,…Or Press 1 for John, Press 2 for Sara…
• We can create sophisticated call flows and options to connect callers to their destinations
• Our advanced phone system can route your calls during or after business hours
• 7x24x365 call routing
• Let us know how you would like us to set up your call routing
• Phone conferencing for you and your associates
• Hosted: One of our receptionists will call you and your party and conference you all.
• Automated: You will be given a number and you can provide this number to your party and all can call the conference number at a set time and date and conduct your conference call
Call Answering Services
• Affordable and simple to fit your busy event planning schedule
• Forward the RSVP telephone number to us
• Our live receptionists will take your confirmation or denials
• After hours callers can leave us voicemail which we will process the next day
• We will notify you via Email or Fax at the end of each day
• Designed for Weddings, Corporate Events, Marketing Campaigns, Parties, etc.
Take advantage of your marketing and advertisement campaigns by having CallmyOffice capture your incoming leads:
• Forward your marketing campaign telephone number to us
• We receive and answer your incoming calls
• Provide caller with a custom script
• Qualify the callers against your criteria
• Forward callers to your sales
• Discover what your customers like or dislike about your company and services
• Have a system to gather this information to make crucial decision about your business
• Provide us with your survey checklist
• Forward your survey telephone number to us
• We take calls on your behalf and fill out your checklist
• Checklist is forwarded to you via Email or Fax
• We provide you with an online calendar for your event(s)
• We answer your phone calls and take messages
• Our receptionists take caller information, time and date
• Your Calendar is updated with caller information for your event(s)
• Calendar is securely accessible online
• Designed for Appointments, Conferences, Seminars, etc.
• Service is provided per person only
Let your CallmyOffice virtual receptionists make outbound calls on your behalf
• Respond to customer inquiries
• Follow-up Calls
• Subscription Renewals
• Third Party Verification Services
Let us know if your business has any special needs not fitting into our existing plans and we will be more than happy to devise a custom plan specific just for your needs.